License Surrender
Safer Gambling
Documentation/ID
- How long will it take to review my ID?
- What ID am I required to provide?
- What documents are required should I wish to change my personal details? What documents do I need to provide in regard to the payment method(s) I’ve used or would like to use?
- What if I refuse to provide any or all of the required documents for KYC verification purposes?
- What if I do not have the required documents?
- What document do I need to send as proof of my Date of Birth?
Withdrawal
- Where are the Terms & Conditions?
- How can I withdraw any winnings?
- What is the minimum amount I can withdraw?
- Where is a withdrawal paid to?
- Can I make a withdrawal from my MadSlots.com account to my friend's bank account?
- How long does it take to receive my winnings after the withdrawal is confirmed?