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How long will it take to review my ID?

13 April 2023 08:00

As long as your ID has been uploaded correctly and has all the relevant information that has been requested, we will then aim to update your account within 24 hours.


PLEASE NOTE: If ID is not uploaded correctly this will delay the process.

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  • How long will it take to review my ID?
  • What ID am I required to provide?
  • What documents are required should I wish to change my personal details? What documents do I need to provide in regard to the payment method(s) I’ve used or would like to use?
  • What if I refuse to provide any or all of the required documents for KYC verification purposes?
  • What if I do not have the required documents?
  • What document do I need to send as proof of my Date of Birth?
  • What document do I need to send as proof of my address?
  • How do I upload ID?
  • Can I send my ID via Email?
  • How will I know if the documents I have submitted are sufficient for KYC verification purposes?

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