What documents are required should I wish to change my personal details? What documents do I need to provide in regard to the payment method(s) I’ve used or would like to use?

To change your personal data we might ask you to provide spelling error which prove your identity or address, such as passport, identity card, driving license, proof of your address. Depending on the methods used, document requests may vary.

For bank card deposits/withdrawals, we might ask as for images of your bank card (with the 6 middle digits and CVV code covered), for bank deposits we may ask for a bank statement and for e-wallets we may ask for an account screenshot.

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